Privacy Policy – Racqt.app

1. Controller

MOJM – Owner: Oliver Terp Heinrich-Lübke-Str. 16 42579 Heiligenhaus Germany Email: kontakt@racqt.app Phone: +49 151 23317432

2. General

I process personal data only within the scope of the statutory provisions (GDPR, BDSG, TDDDG). Below, I inform you about the type, scope and purpose of the processing.

3. Hosting (Hetzner)

Racqt.app is hosted on a dedicated server at Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. A data processing agreement (Art. 28 GDPR) is in place with Hetzner.

When the site is accessed, the following is processed: IP address, date/time, URL requested, HTTP status code, referrer, user agent. Legal basis: Art. 6 (1) (f) GDPR. Storage period: a maximum of 14 days.

5. Registration and user account

A user account is required to use Racqt.app. When you register, I process:

name or display name
email address
password (stored exclusively as a salted hash)
role (user / coach / club) and, where applicable, club and contact details
usage data arising from use of the platform

Legal basis: Art. 6 (1) (b) GDPR (performance of a contract). The data is stored for as long as the account exists and is removed within 30 days of deletion, unless statutory retention obligations prevent this (in particular for coach/club accounts with billing data: 10 years under § 147 AO).

6. Cookies (login session)

Racqt.app sets technically necessary cookies to maintain the login session. These cookies are strictly necessary for operating the platform (§ 25 (2) no. 2 TDDDG) and do not require consent.

7. Contact form

When you use the contact form, the data entered (name, email, message) is processed to handle your enquiry. Legal basis: Art. 6 (1) (b) or (f) GDPR. Storage period: until the enquiry has been dealt with completely, then deletion in compliance with statutory retention periods.

8. Maps (OpenStreetMap)

OpenStreetMap is embedded to display maps (OpenStreetMap Foundation, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK). The maps are only loaded after the user has actively consented ("two-click solution"). Only then is your IP address transmitted to the OSMF in order to retrieve the map tiles from its servers. Legal basis: Art. 6 (1) (a) GDPR (consent) and § 25 (1) TDDDG. Consent can be withdrawn at any time with effect for the future. OSMF privacy policy: https://osmfoundation.org/wiki/Privacy_Policy.

9. Audience measurement (Plausible, self-hosted)

I use Plausible Analytics as a self-hosted instance on my own infrastructure. No cookies are set and no data is transferred to third parties. IP addresses are processed only briefly to generate anonymous hashes and are not stored. Legal basis: Art. 6 (1) (f) GDPR.

10. Fonts

Fonts are served locally. No transfer to third parties.

11. Payments

11.1 Donations via app stores

Users can make donations in the mobile apps. These are processed exclusively through the payment systems of Apple (App Store) or Google (Play Store). These providers are independent controllers within the meaning of the GDPR. I do not receive any payment data (credit card or similar), only the information that the donation has been received.

Apple: https://www.apple.com/legal/privacy/en-ww/
Google: https://policies.google.com/privacy

11.2 Payments to coaches/clubs

Payments between users and coaches/clubs are processed through the respective payment accounts of the coach or club. Racqt.app merely provides a technical interface for this. The controller within the meaning of the GDPR for this payment processing is the respective coach or club.

12. Disclosure of data

Data is only disclosed to third parties where this is necessary to perform the contract, required by law or covered by your consent. Processor: Hetzner Online GmbH (hosting).

13. Your rights

You have the right at any time to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20) and to object (Art. 21 GDPR), as well as the right to withdraw consent at any time (Art. 7 (3) GDPR). You also have the right to lodge a complaint with the supervisory authority (LDI NRW, the data protection authority of North Rhine-Westphalia).

14. Changes

This privacy policy is updated when the platform or the legal situation changes. Current version: April 2026.