Help centre
Every feature, step by step.
For the web portal, the club dashboard and the apps for iPhone and Android. The interface itself is in German; we name the German labels where it helps.
6 of 37 pages
Account and technology.
Registration, payments, data protection and the apps.
6 pages
- Registration & invitation Create a free player account or accept a club or school invitation by email — with or without an existing account. Web · iOS · Android
- Payments & SEPA mandates View your own fees, set up a SEPA direct debit mandate, see active mandates and revoke them. Web · iOS · Android
- Data protection & deleting your account Coming soon Read the privacy policy, adjust notification and privacy settings, and permanently delete your own account. Web · iOS · Android
- Apps for iPhone & Android Coming soon Install the Racqt app for iPhone and Android, sign in and use the most important features — feed, chat, matches, bookings and more — on the go. Web · iOS · Android
- Using Racqt with keyboard and screen reader New The Racqt website works without a mouse and with a screen reader — here’s how to make the best use of keyboard, windows and forms. Web
- Finding answers in the help centre Search, area filters and page navigation — how to quickly find the place in the help centre that answers your question. Web
Something missing or unclear?
The help centre grows with your questions. Write to us and we’ll answer personally.